Connect with Love Soyness
We'd love to hear from you! Whether you have a question about our candles, need assistance with your order, or simply want to share your Love Soyness experience, we're here to help.
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Our FAQ's
What is the best way to care for my Love Soyness candle?
To ensure the longevity and optimal performance of your candle, we recommend keeping the wick trimmed to 5mm before each burn, avoiding drafts, and not burning for more than 4 hours at a time. Allow the melt pool to reach the edges of the container on the first burn to prevent tunneling. You can find more detailed candle care tips on our Candles page.
What are your shipping costs and delivery times?
We offer flat-rate shipping of $12 Australia-wide. Orders over $120 qualify for free shipping. Delivery times typically range from 2-7 business days, depending on your location. You can find more information on our Shipping page.
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for businesses and events. Whether you're looking for corporate gifts, wedding favors, or stock for your store, we'd be happy to discuss your needs. Please contact us for more information.